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dc.coverage.spatialCHINA
dc.coverage.spatialMALAYSIA
dc.creatorUN.ESCAP
dc.creatorForum for East Asia-Latin America Cooperation (FEALAC)
dc.creatorUN.ECLAC
dc.date.accessioned2024-03-06T07:04:03Z
dc.date.available2024-03-06T07:04:03Z
dc.date.copyright2024
dc.date.issued2024
dc.identifier.urihttps://hdl.handle.net/20.500.12870/6851
dc.descriptionThe report was part of implementing a FEALAC project titled "Support the strengthening of policies to monitor and promote the participation of MSMEs in cross-border goods and services in e-commerce for an inclusive and sustainable pandemic response and recovery in East Asia and Latin America".
dc.description.abstract<p>Cross-border e-commerce allows small- and medium-sized enterprises (SMEs) worldwide to directly sell their products to overseas consumers through cross-border e-commerce platforms. This has opened up trade opportunities for SMEs globally. However, the procedures for cross-border e-commerce can be complicated, and there is a scarcity of existing studies documenting such procedures. To gain deeper insights into the intricacies of cross-border e-commerce trade procedures, this report delves into the processes involved in exporting consumer electronic products from China to Malaysia, primarily under a business-to-consumer (B2C) model. A detailed analysis of each procedure of cross-border e-commerce using Business Process Analysis (BPA) reveals that 12 distinct procedures and 13 stakeholders are integral to the process. While this case study may not cover all potential scenarios of cross-border e-commerce, it effectively illustrates the inherent complexity of such transactions.</p>
dc.format.extentxi, 76 p.
dc.format.mimetypeapplication/pdf
dc.language.isoeng
dc.publisherUN.ESCAP
dc.rightsThis publication may be reproduced in whole or in part for educational or non-profit purposes without special permission from the copyright holder, provided that the source is acknowledged. The ESCAP Publications Office would appreciate receiving a copy of any publication that uses this publication as a source.
dc.rightsUse may not be made of this publication for resale or any other commercial purpose whatsoever without prior permission. Applications for such permission, with a statement of the purpose and extent of reproduction, should be addressed to the Secretary of the Publications Board, United Nations, New York.
dc.subjectBusiness-to-consumer
dc.subjectCross-border e-commerce
dc.subjectBusiness process analysis
dc.titleUnderstanding every step of cross-border e-commerce: exporting electronic products from China to Malaysia
dc.typeText
dc.rights.holderUnited Nations
dc.subject.unbistTRADE POLICY
dc.subject.unbistFOOD PROCEDURES
dc.subject.unbistTRADE POLICY
dc.subject.unbistELECTRONIC PRODUCTS
dc.subject.unbistELECTRONIC COMMERCE
dc.subject.unbistTRADE FACILITATION
dc.subject.unbistSMALL AND MEDIUM ENTERPRISES
escap.publisherPlaceBangkok
escap.doctypeReport
escap.programmeOfWorkTrade, Investment & Innovation
escap.areasOfWorkTrade Facilitation & Digital Trade
escap.areasOfWorkTrade Policy & Integration
escap.unSDG8. Decent Work and Economic Growth
escap.unSDG9. Industry, Innovation and Infrastructure
escap.unSDG17. Partnerships for the Goals
escap.bibLevelMonograph
escap.projectNameSupport the strengthening of policies to monitor and promote the participation of MSMEs in cross-border goods and services in e-commerce for an inclusive and sustainable pandemic response and recovery in East Asia and Latin America
escap.subregionEast and North-East Asia
escap.subregionSouth-East Asia
escap.contactPhone+66 2 288-1234
escap.contactEmail[email protected]
escap.contactUnitTrade, Investment and Innovation Division
dc.date.escap2024


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